Americas Best Value Inn & Suites Ft. Collins E at I-25

4333 E Mulberry St, Fort Collins, CO 80524, USA

About Americas Best Value Inn & Suites Ft. Collins E at I-25

3.7 / 5

from reviews

    Autumn Schick
    February 15, 2024

    When we stayed it was myself husband and 2 girls one of which has medical issues. The 1st night there the toilet clogged the minute one of our daughters used it. We went to get someone to unplug the toilet and were told they had given the plunger to a different customer and they'd bring it when they had it back. That never happened. In the morning when we went down for breakfast we asked again for the plunger (around 730 am) and it had still not been returned so we asked for maintenance to please come and fix it. We were told it would be fixed. We spent the whole day out at appointments and returned around 430pm to the toilet still plugged. At that point we were fed up and asked for a refund (which we were given without hassle). We were also refunded our deposit which we were told was 150 but 170 something was charged to our card and we never got a receipt. It smelled of cigarettes. I wouldn't recommend staying here as there's a reason prices are so low

    Meggie Branch
    April 09, 2024

    The staff is not knowledgeable to the room and a difference between a jetted tub and a Whirlpool room. I spoke to somebody today at about 9:15 in the morning and she was rude and hung up on me the room that they put us in in the beginning was filthy had not been cleaned I had pictures of it as well add the next room that they put us in the tubs and drain so we could take a shower. I have called multiple times to speak to the owner and like how I got hung up on today and how the staff is.

    Chuck White
    April 07, 2024

    The chinese immigrants who work at this hotel are stealing the deposit money from people who live out of state or out of the country. they ask for $100 deposit then they charge you a slightly different amount to make it look like a room payment. Their English is complete garbage and they can't afford to hire someone who speaks English. They never pick up the phone. A chinese woman who doesn't speak English answers the phone sometimes just to yell and hang up. I am currently filing a lawsuit on these people

    Christina Linn
    February 05, 2024

    This is the worst motel experience I’ve ever had and I travel a lot. The price was a few dollars lower than other motels in the area, which didn’t have anything to do with my choice to book it. We are talking 3-5 dollars less a night. The room smelled like urine so bad we could hardly even be in there. Once we were in there we got somewhat used to it, but it felt disgusting. The tub was not clean, the bathroom faucet was dirty, the area under the bed skirt near the base was filthy. The hallway smelled bad and customer service was slow. I would not recommend staying here. We absolutely regretted it as soon as we walked in and will never even consider staying again.

    Jeannie Lyons
    March 15, 2024

    The absolutely worst hotel I have ever stayed in tired from traveling, went to get in the tub which was jetted first couldn’t find the switch then when we did, my husband was in the tub, turned on the Jets and massive amounts of leaves came out of the Jets. The front desk completely unhelpful, they couldn’t even give me towels at the front desk. It made me wait till 9 AM before I could shower. The couch had obviously been dug out of the dumpster, open the door to the armoire and it fell and hit my foot holes in the carpet, it appeared to me that they were probably running hookers out of there. That’s why the rooms are so cheap and they don’t care about their Guests. Asked for a refund on the room and they refused. I would never ever recommend this place. It’s the most disgusting place I’ve ever ever stayed in.

    Americas Best Value Inn & Suites Ft. Collins E at I-25

    Our Address

    4333 E Mulberry St, Fort Collins, CO 80524, USA
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