About A&W Restaurant
Our Address
4001 S College Ave, Fort Collins, CO 80525, USA Get DirectionsAds Title
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For more information on our listings, advertising, coupons, and mailers, please contact us today!
Terrible service!!! Came once and was rushed to order then had to wait. Decided it may have just been a bad day so we tried again only to leave angry. They push you to order from the moment you pull up. I couldn't even think what I needed from how many times the guy asked if we needed help if we were ready yet. We ended up leaving with only part of what we planned on getting since we only ordered part and AGAIN had to wait for food. I'm not happy with the way they run their establishment. I hope they do hire new people as the ones that work there now are not working.
If you want some awesome tasting Root Beer from the tap, this is the place! This review is just about the Root Beer, you can get from their in store tap. It just "pours" so smoothly into your glass or cup. So much better than the normal fountain variety or can options.
When I called to ask a simple question about dine in being open the person on the phone named Paul and claiming to be the manager immediately had an attitude with me. Then he quickly hung up on me. I called back to tell him that was inappropriate and unnecessary and he proceeded to argue with me then hung up on me again. Not the way to run a restaurant.
It was delicious! We had to wait for fresh food, but it was worth the wait.
Our experience the first time was amazing. Good food great root beer floats. So we returned the next night and when They handed us our root beer floats they asked us to pull around front to wait for the food. So when I parked I stored my root beer float and there was no ice cream in it. The second one was not great but some ice cream in it and the third was borderline. When the guy brought out our food I told him there was no ice cream in mine and he clearly was frustrated I had asked for a new one and took it and walked back in with it. A minute later a woman came out and said “we aren’t allowed to bring food back in, I don’t know why he did that” and handed me my drink. Thinking it was correct we drove off only or discover they didn’t do anything. Why would they not make it right when it was clearly not a float?