When I lived in Wyoming we used to drive up just to eat at BCB! I love this small intimate cafe, and their homemade fillings! Their potato burrito deal on Tuesday is such a good price and really enjoyable! My favorite way to get a burrito is tomato tortilla, chicken mole add potatoes with literally everything on it! It takes me two meals to eat the whole thing and is so so so worth the price in my mind! I have eaten almost everything they offer here and I also really like their nachos. Big City Burrito is a true staple of Fort Collins and a real gem, no wonder there is always a long line, but worth the wait!
Food is good. I like the food. Didn't really have a problem with the customer service. Ordered three burritos at 6:40. Got to BCB at 7:00. Stood outside in somewhat cold temperatures (38 degrees) and waited for my food. I got my food at 8:30. Had someone told me I'd have to stand for an hour and a half, and wait almost two hours for my food, I would have gone somewhere else. I'll be back, but I'll be sure to get more clarification on the wait time for burritos. The burritos are good, but not good enough to wait that long.
Their “carne asada” is just shredded beef. Rip off
Usually, I love the food here. But today I ordered my food online knowing how bad the line usually is. I got there 15 minutes after placing my order. It took me 15 minutes to flag someone down to ask about my food. It then took 20 minutes for me to even get my food. In that time I watched 7 people get food from ordering at the counter and 3 mobile orders. After finally getting my food, my order was wrong. Multiple $1+ Add ons were just not there, or the total wrong thing. Moral of the story, foods great. The costumer service is horrible. Every time.
Used to be my favorite place in town, food is still delicious but you better not be in a hurry. Slower staff and online orders have created a minimum 30 minute wait for walk ins.
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