The food is always great from Cafe Rio. The reason for only 3 stars is simply for one employee. My girlfriend and I have been in multiple times, the most recent being 9/23 around 8:30pm. There were two younger people, one young man and one young woman making the food who were great. The 3rd is a lady working the register who may be a manager I’m not sure. This lady working the register is incredibly rude to the other staff. Snapping at them and criticizing them constantly. This wasn’t just tonight but multiple times that we have been. I feel bad for the other employees, particularly the young man who the woman seems to be targeting. The other staff are clearly uncomfortable and working much harder than she is while just standing there, watching and criticizing. We will likely be back but we will cross our fingers that she is not working so we don’t have to witness the harsh and unwarranted criticism she gives to the other employees.
First time here, absolutely excellent. Customer service is phenomenal the cooks know what they’re doing, fresh made food. Not disappointed hands-down our new favorite Mexican fast food restaurant
We haven't been here for quite some time....due to COVID...and it was still so good! But, the service was EXCELLENT! So friendly! And they were having a good time being at work! The pork is still the best! I had a pleasant meal there today! We will be back!
The food is good but the manger is cheap and it’s obvious. I came late at night and the manger put barely any meat on a 10 dollar burrito. Also, the sides of sour cream you are charged for is not even close to serving size.
The best location, very friendly respectful staff, clean restaurant, fresh food that is made right in front of you, homemade tortillas, best chips and queso. Plus their rewards offers great savings. Highly recommend them
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