We stayed here for Thanksgiving. A huge Thank You to the staff for a clean, comfortable, safe and warm place to stay. Our pup, Piper, enjoyed the staff and felt ‘at home’ here. Rooms are clean and comfortable. Pool and hot tub were warm and inviting. Breakfast and coffee is a huge bonus! No matter what time day or night we were always greeted with a smile. Take care of these special people - they made our stay awesome!
The hotel is amazing. We're in Fort Collins often for work and have found this staff and property to be stellar, professional and yet extremely considerate. Alma, Jordan, Mikaela and Echo were absolutely fabulous. The room was very clean, bed very comfortable, and breakfast delicious and keep clean as well. Great value for the price. Will definitely be staying here again and looking forward to it!
Had a great stay here! John checked me in and was incredibly friendly/engaging and I appreciated that he didn't say my room number out loud (as a solo, female traveler I'm super conscious of these things!). I think I can safely say the beds were one of the, if not THE, most comfortable I have ever slept in at a hotel...I was very impressed.
Awesome check in with Echo. This young lady is built for the hospitality industry. I spoke to her manager. Her customer service skills are impeccable, and she had been there one week when I made sure that she was recognized. Clean, comfortable, great location. LARGE parking lot for semi trucks. You actually park at American Furniture, and they don't mind at all. When employees shine..... it's ALWAYS because of great management. I'm also posting pictures of the local barbecue joint.
Location and staff are absolutely great. Our room was hot on arrival and after running the a.c. on its lowest setting with the fan on high our entire stay it was cooler. The pull out sofa was dirty and worn out. Over all a C+ cleaning job in the room. The lights above the sink were burned out, and the fan really didn't do much. Pool was cold, half the hot tub jets working. Towels were very accessible but tiny. In today's world a great staff goes a long way and will make a lot of inconveniences worth dealing with. Over all id give this place a solid 3star and recommend updates.
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