Courtyard by Marriott Fort Collins

1200 Oakridge Dr, Fort Collins, CO 80525, USA

About Courtyard by Marriott Fort Collins

4.2 / 5

from reviews

    Meghan Bryant
    April 06, 2024

    Do not stay here if you have a pet. I booked and checked into the hotel as a gold member for a pet room. When I arrived with a well behaved dog they said they gave all of the pet rooms away and would not honor my booking. They said they would not find me another hotel or room because as the manager put it "that's not our job". I called Marriott and they said it is their job to walk me to another hotel if they do this. I then heard the manager on speaker with the front desk telling him to just refuse me service because they can refuse service to anyone. I have never experienced such an awful staff. If an upgrade is available I am supposed to get that as a gold member. Instead I'm being told to find another place to stay at the last minute and pay more. Marriott supervisor told them they had to give me a room or had to walk me to a nearby hotel, pay for my room, and give me $100 if they did not per Marriott's guaranteed booking policy. He told me if they did not do that to call back because they documented the initial refusal to follow policy. They did give me a room making it sound like they just decided to make it right, not because it was going to cost them money to not give me a room. The hotel itself is nice and recently renovated. They'd likely have received 5 stars had it not been for the pet issue. So if you don't have a pet you'll likely enjoy your stay.

    Mark Leo
    January 13, 2024

    I stayed here for work and it's pretty good for its price. I had a single King bed with a sofa in it and it was fine. The wallpaper by the AC/heating unit was peeling a bit, but it didn't bother me. The bathroom was clean and worked out fine. Service was fine, got support from the lobby staff and they hooked up water bottles when I requested them. The best place about this is its location to food and other things you may need if you are staying here for work. Gib's across the street is good for coffee and there's other local and franchise food nearby.

    April Kentala
    December 09, 2023

    Wow! The customer service at the Courtyard Marriott Fort Collins is exceptional. We came back to our old college town under sad circumstances, but we were so warmly greeted at the front desk by Scott that it made the whole trip feel a little better. We watched him provide efficient and friendly service to the families checking in ahead of us, and our experience followed suit. He was kind, very helpful, and made us feel welcome and at ease. Our room was comfortable and clean, and we were able to relax in the hot tub before settling in for a quiet night. Good food and conveniences were nearby. Overall it was a great but short stay, and we will be happy to stay again on our next visit. Thank you to Scott and the equally lovely staff we met under his supervision.

    Jacob Tidwell
    February 07, 2024

    I’m a frequent traveler and almost entirely loyal to the Marriott brand. This location is really close to what you’d expect. The property is located well off Interstate 25, but has easy access to the local roads and highways. Fort Collins is full of great restaurants, shopping, etc. The room felt really small and they’ve got really big, bulky furniture in it. The dark paint and accessories (all red) don’t help. The television is super small and oddly affixed to the end of the dresser, which is not comfortable to look at from the bed. The elevator is also very oddly situated in the very back of the building and I’ve never experienced anything like it. After check-in, you have to walk down the longest length of the building to even get to the elevator. Otherwise, it’s fairly on-brand for Marriott. The staff was friendly.

    Jeff Johnson
    February 04, 2024

    If you are in Fort Collins I highly recommend this hotel. The staff here are amazing. They are all so helpful and go above and beyond to meet your needs. I have never had better service at any Marriott or anywhere else for that matter.

    Courtyard by Marriott Fort Collins

    Our Address

    1200 Oakridge Dr, Fort Collins, CO 80525, USA
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