Extremely overpriced for the quality I have received. Sweet and sour chicken--extremely bland. Even the sauce is sad. McDonald's does better chicken. Vietnamese egg rolls--tough and not tasty. Unlike others I have ever had. Fried rice--tasty and good, despite appearances. Good packing for delivery.
The absolute WORST customer service. had the "manager" yell at me. Told them weve been ordering since they Opened and our rice and chicken has never been undercooked(THOUGH THAT WAS A LIE ALWAYS UNDERCOOKED FOOD) Got told I was lieing and hung up on. Called back and said a 5 buck credit would be added to my phone number.... The person i talked to was so rude and disrespectful to a long time customer and they are very unprofessional and have undercooked food most of the time. I DO NOT RECOMMEND
There is a distance thermometer in the vestibule and a sheet for name and number for covid. The waitress was polite and attentive. The decor was unique and the food was freshly prepared with playful presentation. The Miso ramen is especially good. We will retun, hungry!
This restaurant spent 20 minutes yelling at my 17 year old daughter because they didn’t have the right telephone number on Grub Hub. I called to report the incident to the manager, but they conveniently said there was no manager present. This is worse customer service I have ever heard of and I’ve been in customer service for 26 years old. I highly recommend to anyone who wants even a decent customer service experience to find another Asian restaurant. The employees and manager of East Moon should be completely ashamed how they treated my daughter...they have lost my family’s business forever!! Shame on you East Moon!!
Usually as fast as you expect. If I ever waited longer than usual it wasnt much longer and was worth it. Used to go here every Saturday, treat yourself don't cheat yourself.
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