Hilton Fort Collins

425 W Prospect Rd, Fort Collins, CO 80526, USA

About Hilton Fort Collins

4.1 / 5

from reviews

    KENNY
    -
    August 03, 2022

    This hotel was exceptional, the rooms were always clean, if you left your room for even half a day you would come back to a fully cleaned room. The breakfast at the hotel restaurant and executive lounge is great, no complaints. Comfortable beds, clean sheets, towels and overall comfortable. The hostesses all around were great, great customer service and genuine niceness. If I am in town, I will definitely stay here no questions asked.

    Craig Libby
    -
    June 20, 2022

    Location is great. Lobby looks great. Room looks great. AC was terrible and days were in the 90’s. Room was 77 degrees when we arrived, closed drapes and cranked AC, couldn’t get it below 74- and had maintenance visit and they gave us a box fan. We got through it since we were only there 2 nights. There is no refrigerator in the room. We missed this detail when booking. AND the ice machine on our floor was out of order so we went up a floor to fill ice bucket numerous times to chill things and I went down to gym to refill bottles with cold water. So we can only recommend staying here during months you do not need AC. Even the lobby was warm. Oh and there was some kind of GOP event going on, blocked the entire lobby making it and the bar completely inaccessible to guests. They put up a ton of signs outside, looked like a polling station on Election Day. Parking is also a pain, you have to scan a paper hang tag to get in and out of the lot and put the tag on your mirror when parked. Would be easier to leave tag in place and scan a room key or something. Staff was extremely friendly and helpful, just couldn’t fix poor AC.

    Tom Carnes
    -
    July 17, 2022

    We recently stayed at this property and have to say that it is one of the nicest if not the nicest Hilton properties we have had the opportunity to stay at. The hotel is very clean, well kept and the people working there were some of the nicest, engaging people we have met in a hotel in a long time. Everyone there was very personable and you could tell they took pride in their jobs as well as the property.. Thank you to ALL the staff who made out stay so enjoyable!

    Steve Dempsey
    -
    June 19, 2022

    Haven't actually stayed here but I live in town and attended several events here. Overall the hotel lobby is clean, updated and staff is friendly. Huge open interior which is why it's great to for event space. Staff like bartenders and front desk are always great and helpful. Large parking as well and right in the center of Fort Collins.

    Amy S
    -
    August 27, 2022

    First room we were given smelled like an ash tray so we went down to ask for a different one. The front desk clerk was irritated with our request. The next room was fine except for the popcorn ceilings, needs some paint and the tile on the bathroom floor needs a refresh. We had paid more for a larger suite with a pull out couch. The mattress on the couch was one of the worst we've seen. You can feel the springs through the mattress. We called down (11:00pm) for one pillow and a couple blankets to pad the bed so our child could sleep. Never showed up. Called again, they had forgotten about us and again never showed up. Went downstairs at 12am to get these very simple things. Was told that it was handled and someone would be at our room shortly. Finally showed up at 12:15am. There wasn't any point at which the front desk apologized to us. It seems as though there's some missed training from management. The hotel was not overbooked or busy so really no reason we couldn't have had what we needed within 15-20mins. I think this hotel is only booked because it's one of the few options in town.

    Hilton Fort Collins

    Our Address

    425 W Prospect Rd, Fort Collins, CO 80526, USA
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