Spent five days here and enjoyed my stay. The staff were some of the nicest and most helpful people I've stayed with. The breakfast was well kept. Only issue I had was I had asked to have my room made up and that didn't happen on two different days but the front desk staff brought me everything I needed and housekeeping finally came on day 3 and did a great job. Looking forward to returning here. Thank you for a wonderful stay.
Hotel rooms were clean and in decent working condition. The A/C didn't seem to work the greatest. Our room was very warm when we first arrived and took all night to cool down. However, the staff was extremely welcoming and friendly. Collin or Collins, I am not 100% as he was wearing a mask, made us feel right at home. Check-in was a breeze! The breakfast was pretty good with several options available. Pancakes, eggs, sausage, biscuits and gravy, cereal, breads, yogurt. They had something in every category. It's also located in a cute little area of Fort Collins. Plenty of shopping and restaurants nearby.
We love Holiday Inn Express. On this stay the only complaint I have is the breakfast. Coffee was great, how ever the food was poor. Came down at 8 am. No sausage gravy! Guys, I'm from Virginia, come on!!! The eggs were cold. The sausage was cold. I took one bite and it's was like cardboard. We are staying two nights so tomorrow morning I'm walking over to IHOP. This is a very clean hotel with great rooms. Get some sausage gravy guys and make sure everything is hot!!!
Excellent customer service! I stayed there last night, and forgot my phone and watch charger. Called the hotel and spoke with Collin. He let me know that they had both and will be shipping them to my home for me! The hotel was also very clean, had comfortable beds and free breakfast! Would definitely recommend staying there!
Amazing place, seriously!!! The front desk person with the awesome mustache and cool colored hair made the stay for us, literally have never met someone so nice and happy while working a night shift!! Thanks for everything, we live locally and will definitely be recommending family and friends to stay here again!!
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