My wife and I sold our home in Austin Texas after retirement and are looking to purchase in north Colorado. Our first month in Denver Extended Stay America was a nightmare to say the least, however, one call and the difference in professionalism and tue service hospitality was overwhelming. Upon arrival, I knew I was in Heaven! This place is extremely clean and by most standards across America, this would be a five star ⭐️⭐️⭐️⭐️⭐️Resort!! I strongly recommend this place!!
Horrible stay. Air conditioning does not work. Room had a portable unit that was not vented properly. Had to get a second unit for the main room but had to wait until someone checked out to get that unit. Temp never dropped below 80 for 3 days. Unfortunately other hotels were booked or we would have gone elsewhere. Hotel is clean but that doesn't make up for a room that is extremely uncomfortable. Definitely would not recommend until they update the heat/air unit for the entire property.
Room wasn’t ready at checkin so they gave us another room. A/C didn’t work. Told they were sold out and couldn’t move us. After waiting an hour on engineer to show and “repair” then another hour to realize it wasn’t getting any better we were ready to leave and find another place to stay. They had a cancellation and were able to move us. Breakfast was good.
I would probably give it 4 stars under normal conditions because the staff was friendly, the place was clean and they had a nice breakfast BUT for 2 things - 1) When I checked in my room was 85 degrees, in July, at 8:00 at night. It only got down to 80 by 6 the next morning - rough night's sleep. And 2) No matter what channel the TV was on when I turned it off or how long it was off for, when it came on it was ALWAYS tuned to CNN. For the love of all that is good/great, make it something other than CNN. Plus, there were channels that did not appear in the guide (such as NASA or Newsmax) that you could tune to but needed to know what the channel number is. When it's 85 in your room, it's little things like the channels that become big irritating things.
Super clean and spacious. My parents always stay here when they come to town. Very convenient to sever great, local places.
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