I've been waiting over an hour for my sandwich so I had some time to write this review. While I appreciate that typically my sandwich is made correctly here, y'all suck at delivery!! It is not freaky fast at all, I could have biked there and back by now and I'm trying to get some study fuel. This is pretty consistent recently and I wanted to bring it to yalls attention.
So ordered JJ's tonight because I really needed them to be here super fast as they usually are...they usually get subs to my house in less than 15 minutes...well tonight was just absolutely ridiculous😤 After 35 minutes I called again and was told that the 1 delivery guy they had that was on a bike was en route...I was little speechless and just hung up. Then I called again after 1 hour and just got excuses and told it would be there soon...1 hour and 20 minutes later this poor kid shows up with our sandwiches in his backpack and was very apologetic but I couldn't even believe this... aren't you supposed to be freaky fast 👎🙃
I waited for my food for an hour and it hadn't arrived. I called the store and said I still hadn't received my food. They said they called, texted, knocked, and rang the bell and I never answered so they left. Of course, I never got any calls or texts, and I didn't hear anyone at the door. They said they'd compensate me with a free sandwich voucher so I didn't ask for a refund. It took another half an hour for them to bring me what should have been an already made sandwich that, if they did come by, should have been left at my door anyway, like any other place would since i had already bought it. When my food arrived, I immediately dropped my drink (which I know isn't their fault, but it's just salt in the wound). I opened my bag and there wasn't even the voucher they promissed.
Ordered a couple subs tonight and the guy on the phone was very nice. It was a fast delivery and the driver was nice as well. One of our sandwiches was wrong so we called and they delivered the correct one very quickly.
Tried to get a sandwich on a Wednesday at lunch time, said they should be open but got there and all the lights were off, said they are temporarily closed.. quick service normally. Probably just a shortage of workers or something but that’s the problem with low paying food service jobs, it’s hard to find workers
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