Ordered the new "Epic" pepperoni stuffed crust pizza last night. Was a bit tipsy so waited til after work today to check out the left overs to see if I was tripping or not. Nope, the only people tripping are the staff. Not a SINGLE slice had pepperoni in the crust. Talk about false advertisement. Obviously still ate the dang thing since it cost me about 25 to 30 with tip
Ordered papadillas from this store last night. After an hour they never arrived although they showed up as delivered! Called them and was told doordash must have delivered to wrong address! Reordered and was promised free brownies. Order arrived 30 minutes later from door dash and was cold and no brownies! We’re going to switch to another company!
Their add should say only delivered frozen. Wait 40min then comes frozen and when you call they keep you on permanent hold. Should of been a clue when they have an option for manager. I get places are short handed but I am 1.5 miles from store and it’s cold. No excuse for this paid cash stupid me! Then they hang up on you!! WOW
Deliveries get passed off to Door Dash. We received the email that our pizza “was on its way” nearly an hour before it actually arrived, 3 miles from the store. The driver didn’t even have a pizza bag in his car when he arrived, just picked it off his seat. Completely cold, not a bit of heat to the box or the pizza. The driver said I could get a refund through Door Dash, but we ordered through the Papa Johns app. We tried calling the store but they hung up on us as soon as they realized what the call was about. No anger from us or anything, they just flat didn’t want to deal with us. We tried calling back but couldn’t get a person again. Finally, we tipped in the app while we were ordering, $12 on a $31/ish ticket because it was snowy out and we wanted to be nice, some good that did. Won’t order from this store or this company again. There’s so many better pizza places in Fort Collins anyway.
Pizza was good. Drive up and deliver was not successful. Had to go in the restaurant even though I followed the directions.
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