Pot belly itself always has absolutely fantastic food. Their cookies are also always delicious and soft.
This location in particular serves super fast so it's usually pretty quiet inside.
Stephen Gardea
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May 11, 2017
Great flavor on the Italian sandwich, just a little smaller in size than I expected for first time visit and not a bigger option available. Lost star for less than eager customer service for a brand new place, however, will give them another shot soon as many friends love this chain. Heads up... parking lot was packed at lunch, nowhere to park.
Tim Mong
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January 14, 2023
The soup and skinny sandwich for around $10 was filling and tasty. I would recommend the loaded bake potato or chicken pot pie soup. You can't really go wrong with any of the sandwich options and you can really customize your sandwich with the unlimited toppings.
Artemus Legg
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August 31, 2021
Customer service was below par. Wife and I ordered the same thing, yet her sandwich is MUCH smaller in length. Was charged for 2 bigger sandwiches though. Mac and cheese is way over-cooked. The sandwiches are about as big as a wrap, not much to them. $20 + for what?? Won't be back.
Update: August 31st. Still nothing.. They responded saying to email them, I did and still no response. Will be letting friends and family not to go here. Auto reply and they don't care.
Catrina Heintzman
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November 03, 2022
The general manager is really rude to customers. I called and asked a simple question and was met with hostility and aggressiveness on his end. As a general manager you should set the expectations for customer service to their employees. Never in my life have I ever had a general manager treat a customer with so much disrespect. There are better sandwich shops around fort collins with way better customer service than this shop.
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3541 E Harmony Rd Ste. 160, Fort Collins, CO 80528, USA
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Pot belly itself always has absolutely fantastic food. Their cookies are also always delicious and soft. This location in particular serves super fast so it's usually pretty quiet inside.
Great flavor on the Italian sandwich, just a little smaller in size than I expected for first time visit and not a bigger option available. Lost star for less than eager customer service for a brand new place, however, will give them another shot soon as many friends love this chain. Heads up... parking lot was packed at lunch, nowhere to park.
The soup and skinny sandwich for around $10 was filling and tasty. I would recommend the loaded bake potato or chicken pot pie soup. You can't really go wrong with any of the sandwich options and you can really customize your sandwich with the unlimited toppings.
Customer service was below par. Wife and I ordered the same thing, yet her sandwich is MUCH smaller in length. Was charged for 2 bigger sandwiches though. Mac and cheese is way over-cooked. The sandwiches are about as big as a wrap, not much to them. $20 + for what?? Won't be back. Update: August 31st. Still nothing.. They responded saying to email them, I did and still no response. Will be letting friends and family not to go here. Auto reply and they don't care.
The general manager is really rude to customers. I called and asked a simple question and was met with hostility and aggressiveness on his end. As a general manager you should set the expectations for customer service to their employees. Never in my life have I ever had a general manager treat a customer with so much disrespect. There are better sandwich shops around fort collins with way better customer service than this shop.