Potbelly Sandwich Shop

3541 E Harmony Rd Ste. 160, Fort Collins, CO 80528, USA

About Potbelly Sandwich Shop

4.3 / 5

from reviews

    Maleena Hernandez
    -
    February 01, 2024

    I have ordered on their website a handful of times. Never had an issue. I received my confirmation email stating my order will be delivered by 622 pm. It never showed up. I called and my order was just sitting there. They stated we are not able to leave to deliver and I should have used Door dash or grub hub well I never used them before to order their food. Then I was told we have bad service at times and sometimes they don't get the update and thru got a new system and that is whwre the disconnect happened. They offered to remake my food but I would have to pick it up. I ordered for delivery for a reason. As I enjoy their food. Their service sucks. I asked for my money back and was told I have to have a manager approve it. Wellmoney shouldn't have been pulled until the food was delivered.

    Stephen Gardea
    -
    May 11, 2017

    Great flavor on the Italian sandwich, just a little smaller in size than I expected for first time visit and not a bigger option available. Lost star for less than eager customer service for a brand new place, however, will give them another shot soon as many friends love this chain. Heads up... parking lot was packed at lunch, nowhere to park.

    Joseph W.
    -
    September 27, 2023

    Fantastic, high quality sandwiches and delicious soups and salads. We eat here often! Staff are friendly and helpful, too. Definitely our favorite sandwich shop.

    Artemus Legg
    -
    August 31, 2021

    Customer service was below par. Wife and I ordered the same thing, yet her sandwich is MUCH smaller in length. Was charged for 2 bigger sandwiches though. Mac and cheese is way over-cooked. The sandwiches are about as big as a wrap, not much to them. $20 + for what?? Won't be back. Update: August 31st. Still nothing.. They responded saying to email them, I did and still no response. Will be letting friends and family not to go here. Auto reply and they don't care.

    Wee Zil
    -
    October 07, 2023

    Favorite sandwich place close to the office. Staff is friendly and courteous.

    Potbelly Sandwich Shop

    Our Address

    3541 E Harmony Rd Ste. 160, Fort Collins, CO 80528, USA
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