About Pulcinella Pizzeria
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Great pizza, but the service is terrible. Just a bunch of kids running the place with no customer service skills at all. The place needs a manager to run it. Got my pizza order wrong and the pick up time wrong as well. Had to wait longer than they said when I picked up my order. Very disappointed. Hopefully it gets better, but if not there are lots of other great pizza places in town✌🏼 More rude employees who hate their job. Great Pizza!
Best pie west of the Mississippi! Amazing sauce! You can’t go wrong with the large cheese, large pepperoni, or the large sausage!!! Get a side of sauce to dip! If you’re looking for something more, grab some pizza rolls!!! I’ll update with pics sometime in the future!
Tonight I order 2 salads and bread sticks for pickup at the Harmony location Saturday night. The girl who took my order was very nice, and told me it would be ready in 1/2 hour. I arrived at the location 35 minutes after the order was taken. They had 5-6 employees behand the counter. A clerk charged my visa for the order, ask if I needed a receipt, I decline a copy. I stood around for a while and a guy behind the counter said it would be another 1/2 hour. I replied the order taker said just 30 minutes. He said no. I asked how long do you guys take to make a couple of salads. He said they were going to refuse to serve me. I told him give me credit on my card. He said no. No apologies for the wrong instructions I was given. I told him I would report him to law enforcement. He said go ahead. I left without my order, without my receipt, without a refund. I do not recommend this place ever.
Underwhelming service when not busy.. I waited a while for a salad and wings. Wings came out cold and a little undercooked. As I was eating there was not a guest or staff member in sight.. that shoulda been the red flag for me to walk out as soon as I had entered.I needed extra dressing for the salad... called out to the kitchen without response.. peeked my head around the corner immediately next to me and a guy was sitting down... so was he ignoring me when I was needing help?
I dont know what happened. Used to be great pizza. My pizza is burnt. So bummed.