Absolutely the worst hotel. Carpets sticky and stained, tub spout broke, shower valve broke, hair dryer about exploded. Trash under sofa bed. Room smelled horrible left over bag on outdated smoke alarm. Phone didn't work. Had to ask for blankets and pillows for sofa bed. Holes in the wall. All this after switching rooms, first was worst. "Loud tenants" all over. I could go on but not enough space.
This is a great place to stay if nothing else is available. Otherwise I'd avoid it. My room wasn't clean, the elevator was dirty, the carpets were disgusting, and it wasn't pleasant. This hotel is severely out of date. I'd avoid this place if possible. The front desk staff were the only bright spot. They were friendly and helpful.
The sliding glass door was broken and didn't open, the computer chair was missing from the room. There was no garbage can do i had to leave a pile where the garbage can should have been and the microwave didn't work... these are all simple things that a little maintenance, especially after the serious downtime from the pandemic could have been avoided. The bed was very lumpy, definitely over 10 years old. I was concerned about bugs, like bedbugs, but i didn't see any... so that's a plus. But there are a lot of pets here.. and considering the state of array everything else was in, there are fleas... beware.
If not for the guy who was in charge of guarding the (what I thought was free) coffee at the breakfast bar on 10/18/21 from would be thieves (like me,) the stay here would be great. DeeAnn and Adrian have been especially great (Jayda has also been very helpful) in making our stay here comfortable and should be recognized for their outstanding customer service. One suggestion: put a sign somewhere near the entrance of the breakfast bar that alerts guests that the coffee in there isn't free.
Clean, big, quiet rooms with a sitting area and balcony. Also has an indoor pool with a kiddie pool for our son and free breakfast every morning. Courteous staff.
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