Got put in the wrong hotel. Booked for the quality inn and got put in the Clarion. Got two beds and a couch when all I needed was a one bed. The room smelled like wet dog, the fridge didn't get cold and constantly leaked. The couch had a stand on the front, the glass door didn't lock, the microwave was missing the plate for it and was barely usable, the door for the mini fridge was off the hinge. There was no breakfast. The TV barely lit up and in front of the "pool chemicals" room there's a pool of liquid.
Besides that the people were amazing besides one lady.
Breanna King
-
May 27, 2023
My partner and I stayed here during the winter. It was a cheap and convenient hotel. Hands down the best in the area. Ginger at the front desk is the best! Sketchy things might happen in that area but for the most part we stayed in our room when we weren’t working. Be cautious of the police they patrol this area. Some nights were loud but that’s every apartment or hotel. The pool is cool and they also have pool tables. Our hot water stopped working during our stay and they immediately fixed it. You can’t beat this place for the price and amenities.
Al W
-
May 02, 2023
The main lobby was fine and the receptionist was friendly at check-in, albeit a little confused and very slow. The breakfast was pretty simple and barren, they definitely did not splurge on any extras. The indoor pool area looked old, but was large and looked fun for kids. The hallways and one working elevator (other was broken) were very rundown and dirty/nasty. Outside in the parking lot following the first night, there was a large pile of garbage and a stack of old mattresses. These sat there all day long unattended. One can only assume they were remodeling some rooms and had stripped them out, but not sure why these unsavory piles of garbage had to sit there in plain sight all day long. The location near the interstate and only 10 minutes to town was convenient.
The room was somewhat rundown and dirty. There was a constant smell of cigarette and marijuana smoke seeping through the walls from some other room(s). The AC unit rattled extremely loudly the entire time. Rating this hotel as a 2-star (definitely not worthy of 2.5) would be a little bit of a stretch.
CA
-
May 14, 2023
UPDATE: see photos. Yes, the red car is floating. Please DO NOT park in the front of the hotel at the parking spaces that are nearest/facing Mulberry. The area floods extensively and I've seen cars floating in water! They are not blocking off those spaces either and people are parking there still (while it is currently pouring rain). I live down the street and see it too much. Save yourself a call to insurance please!
Heidi Proctor
-
March 19, 2023
Things were horrible from yhe moment we checked in, til we checked out. Had I not already paid, and just tires I would have left. The person who checked me in was on her cell phone the entire time, was not given the tickets needed for breakfast, didnt know we needed them til the next day. Room appeared under renovation no pics on walls splotches of different shades of paint on one wall, leaking shower head, toilet flushed but ran all the time unless you pushed the handle back in, found the phone in a broken cabinet not even plugged in. No room service for short stays, when asked about how to get towels, he have to go to the office we can't just call for more cause they aren't that booshey (per office person). Whole down stairs patio area was trashed with junk all over and looked as if people were living there. The furniture in out room had stickers all over it. The lock to gain entry after 5pm didn't work...you just had to open the door. One elevator was out of service, frame of one bet was sticking out and scratched up my foot and my husband's. The pictures on the site do no represent what the rooms and hotel actually look like. I wish I could get my money back, and I will not stay at that location again.
Our Address
3836 E Mulberry St Building A, Fort Collins, CO 80524, USA
Get Directions
Ad 2
Ads Title
Claim Listing: Quality Inn & Suites I-25 North
Please Login or Register an Account to Claim Listing
Got put in the wrong hotel. Booked for the quality inn and got put in the Clarion. Got two beds and a couch when all I needed was a one bed. The room smelled like wet dog, the fridge didn't get cold and constantly leaked. The couch had a stand on the front, the glass door didn't lock, the microwave was missing the plate for it and was barely usable, the door for the mini fridge was off the hinge. There was no breakfast. The TV barely lit up and in front of the "pool chemicals" room there's a pool of liquid. Besides that the people were amazing besides one lady.
My partner and I stayed here during the winter. It was a cheap and convenient hotel. Hands down the best in the area. Ginger at the front desk is the best! Sketchy things might happen in that area but for the most part we stayed in our room when we weren’t working. Be cautious of the police they patrol this area. Some nights were loud but that’s every apartment or hotel. The pool is cool and they also have pool tables. Our hot water stopped working during our stay and they immediately fixed it. You can’t beat this place for the price and amenities.
The main lobby was fine and the receptionist was friendly at check-in, albeit a little confused and very slow. The breakfast was pretty simple and barren, they definitely did not splurge on any extras. The indoor pool area looked old, but was large and looked fun for kids. The hallways and one working elevator (other was broken) were very rundown and dirty/nasty. Outside in the parking lot following the first night, there was a large pile of garbage and a stack of old mattresses. These sat there all day long unattended. One can only assume they were remodeling some rooms and had stripped them out, but not sure why these unsavory piles of garbage had to sit there in plain sight all day long. The location near the interstate and only 10 minutes to town was convenient. The room was somewhat rundown and dirty. There was a constant smell of cigarette and marijuana smoke seeping through the walls from some other room(s). The AC unit rattled extremely loudly the entire time. Rating this hotel as a 2-star (definitely not worthy of 2.5) would be a little bit of a stretch.
UPDATE: see photos. Yes, the red car is floating. Please DO NOT park in the front of the hotel at the parking spaces that are nearest/facing Mulberry. The area floods extensively and I've seen cars floating in water! They are not blocking off those spaces either and people are parking there still (while it is currently pouring rain). I live down the street and see it too much. Save yourself a call to insurance please!
Things were horrible from yhe moment we checked in, til we checked out. Had I not already paid, and just tires I would have left. The person who checked me in was on her cell phone the entire time, was not given the tickets needed for breakfast, didnt know we needed them til the next day. Room appeared under renovation no pics on walls splotches of different shades of paint on one wall, leaking shower head, toilet flushed but ran all the time unless you pushed the handle back in, found the phone in a broken cabinet not even plugged in. No room service for short stays, when asked about how to get towels, he have to go to the office we can't just call for more cause they aren't that booshey (per office person). Whole down stairs patio area was trashed with junk all over and looked as if people were living there. The furniture in out room had stickers all over it. The lock to gain entry after 5pm didn't work...you just had to open the door. One elevator was out of service, frame of one bet was sticking out and scratched up my foot and my husband's. The pictures on the site do no represent what the rooms and hotel actually look like. I wish I could get my money back, and I will not stay at that location again.