Though the halls are not up to par the rooms are absolutely surprisingly clean and the upkeep is very noticeable. This is coming from someone whom prides himself on cleanliness. The staff goes above and beyond for there customers from hospitality, cleaning and providing things to make my extended stay feel like home. The breakfast is also a huge bonus to the stay. No this is not a 5 star hotel but for the price you pay it is above and beyond anything in the surrounding area.
The number one reason for my rating is always the people, good customer service is key to any business but good is an understatement! From the moment Mandy answered the phone and Sheryl checked me in I knew I was in good hands. Polite, professional, kind and personable are a few descriptive words that come to mind while they assisted me. The room was the next thing that stood out, not only was it clean but very comfortable and quiet. I love their pool area which is so unique and just has a cool vibe to it, not to mention the neat old elevators with mirrors, their breakfast bar was great as well, the list of positives goes on and on. I was very satisfied with my stay and the wonderful people who helped make this experience so enjoyable for me, and I will be booking another stay soon.
This hotel had rooms during graduation weekend, which is why we stayed despite the overall poor reviews. There was someone living there grilling in the front of his room while his children played in the parking lot, there were signs tore down/falling down outside the hotel. Our room was decent overall but did have a hole through the door that resembled a bullet hole? It also had stains in the ceiling and a stain on the couch. It looks like it once was a really nice hotel, not sure why it’s not maintained or cleaned up more than it is? Anyway, it kept us warm and dry. We didn’t try the breakfast.
The property is rough. It had no signs and looked like it was being renovated and was an abandoned hotel! It will work if you are by yourself and need a roof. There was a lot of nefarious activity in and around the parking lot and fights were going down with bats while I was there. There is not security door that locks the building. The rooms by the pool appear to the best and the room I stayed in appeared to be updated.
Had to be let in the building by the staff escorted to the room and let in our room. We were told couldn’t leave our room without being let back in. Patio door fell in and almost busted on the ground. I wanted my money back but they transferred us to another room which was even worse. There was hair all over the pillows we decided to pull out the couch to sleep on that and that had cigarette butts bottle caps dirt stains everywhere there’s stains all over around the toilet. The window did not have a screen my dog almost jumped out and he would’ve fell 3 flights to the ground. We asked for a refund and they told us we had to wait till morning and I never did get a refund. I travel every month and this is by far the most disgusting and worst hotel I’ve ever been to . If you’re looking for a comfortable cleanly stay I would recommend La Quinta across the street, too bad for us it was booked full that night and that’s where we usually stay. I usually never do reviews but this I needed to do for other people in the future. The staff was very friendly but the hotel is just horrible. Take a ride around the building and check it out yourself before you walk in. It was dark out and we couldn’t see everything but during the day you can tell it’s a dive
For more information on our listings, advertising, coupons, and mailers, please contact us today!