Parking lot was filthy. Looks as if people are living there and not exactly keeping their area clean. Hallways are nasty. They stink and are very soiled. Room numbers for some rooms are written in marker on the wall. Scraps of garbage scattered around in hall. Room door was beat up and nasty. Wall beside the bathroom had severe damage like someone had overflowed the bathroom and they didn’t bother to patch it up. Beds had cigarette burns even though it was a no smoking room. I was afraid to peek under the bed because I didn’t want to know what might be under there. It smelled so bad and the carpet was so heavily stained that I didn’t take off my shoes. I’m pretty sure a dog had once been kept in the bathroom because there were scratch marks on the door. Tried to lay down but loud conversation with foul language outside our door. Took daughter to swimming pool. Water was ice cold. Couldn’t stand it. Not to mention there were no lights in the pool room and it was very dark. A man was struggling in the middle of the pool and I am surprised some ladies were able to see enough to know he needed help and move him to the side of the pool. Will absolutely never stay at another Quality Inn. Not going to put myself through this again. No more chances for Quality Inn. They blew it!!!
As an extended stay guest, I was treated with respect and privacy. They were MORE than accommodating at the front desk, would even go as far to say they became "family" Deanne is an abundantly caring and dedicated face of the hotel. There wasn't one time.during the duration of our extended stay, she didn't have a smile on her face, a positive attitude even on the more difficult days, and a welcoming personality. To say she went above and beyond for us and other guests to ensure a comfortable stay would be an understatement. She definitely deserves a raise for her dedication to her job, the establishment, and the guests.
Literally awful. The rooms are dirty so are the hallways. The hallways were extremely hot and humid. The hallways smelled like a portable potty. The parking lot was a mess and smelled awful. Pretty sure people are living there. We barely got sleep because we could hear EVERYTHING outside our hotel room. Luckily it didn’t have bed bugs and it had hot water. That’s the only positive thing about this hotel. Don’t stay here, find somewhere else.
Got put in the wrong hotel. Booked for the quality inn and got put in the Clarion. Got two beds and a couch when all I needed was a one bed. The room smelled like wet dog, the fridge didn't get cold and constantly leaked. The couch had a stand on the front, the glass door didn't lock, the microwave was missing the plate for it and was barely usable, the door for the mini fridge was off the hinge. There was no breakfast. The TV barely lit up and in front of the "pool chemicals" room there's a pool of liquid. Besides that the people were amazing besides one lady.
Get a 1 star only because we were refunded. Needed a room just to get some rest. Booked without reading reviews like I usually would. Won't happen again! Entered room with bathroom lights on, couch cushions disrupted, door security latch broken, and odor in the room. Bed looked clean enough to tolerate as we needed rest. Used bathroom only to find blood splatter all over the walls! Left room, went to front desk and said thanks but no thanks (offered another room)! We left without refunded, but received after phone call the next day. Went across the highway to try and find a better location only to have a homeless person waving a flashlight and hollering at us on the roadside as we drove by. We just left the area and moved on.
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