Quality Inn & Suites University Fort Collins

4001 S Mason St, Fort Collins, CO 80525, USA

About Quality Inn & Suites University Fort Collins

4.3 / 5

from reviews

    James Halterman
    -
    March 22, 2024

    Read some bad reviews, none applied. Staff treated us great. Engaged a bit or two with GM. Showed concern about our stay and asked about it. Stayed here before a while back. Meet our needs, felt comfortable staying here, clean room and staff was great. Sir if you see this pass on our thanks. Stayed again March 20th. Again thank you for a great stay.

    Ryan Rumley
    -
    April 14, 2024

    We crash landed at this hotel for a school event, toting 12 middle schoolers with us. The hotel was pretty nice for kids, but the service was top notch. Huge shout out to Tess, she was very helpful, polite, and kind. Our kids were able to have a blast (and us teachers too).

    Maegan Hayes
    -
    February 06, 2024

    They are NOT pet friendly. They are DOG friendly. I asked 4 different times if they are cat friendly, Robert at the answering service said yes each time. Then my sister was turned away because they don’t accept cats. Robert said “you asked if we are pet friendly only” which is a complete lie. Don’t book with them. Terrible, terrible service.

    Sandra Padilla
    -
    January 05, 2024

    I was told by 2 employees at the property our suite had a sliding glass door in between the sleeping area and the couch area. It did not...and when I asked the clerk about it, she said they did not have those kinds of rooms on the property. However, when my sister arrived on the property, low and behold, she got that exact room. The room we were in had dog hair all over the floor. I asked to speak with the manager, two different clerks told me they would leave a message for her to contact us when she was in. We never heard from her and we were there for 3 days. I called today and spoke with the manager, all she could do was say, I'm sorry. I told her a discount would have been nice. I also told her I would never stay at the property again due to the dirty room, poor customer service from her and false advertisement. She told me that I was not allowed on the property again anyway. Wow, this coming from a manager is a shame to the corporate office to have such a person representing them. She hung up on me when I called back to ask her name. The manager of this property is very rude and has terrible customer service and does not care about the people who ultimately provide the funds for her paycheck. Disgusted...

    Sara Martinez
    -
    November 09, 2023

    No complaints at all, definitely the best quality inn I've ever stayed at! Great breakfast, staff and everything was so clean! The pool, hot tub, gym and all of the areas were so clean and stocked with towels and water, definitely will be staying here again ☺️ highly recommend! Also gotta give the pool man credit for perfectly adding proper chemicals to the water, crystal clean and it didn't completely dry out our skin, he was also really nice!

    Quality Inn & Suites University Fort Collins

    Our Address

    4001 S Mason St, Fort Collins, CO 80525, USA
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