Good chicken fingers.. worth the drive thru hassle
Update 12/20- With Covid forcing only drive-through, Canes once again has come through with spectacular flying colors. Although, the line of cars wraps into the street, most cars get through in about 20 minutes which is phenomenal for the volume they’re doing. Still top fast food in my book. Using a K.I.S.S. business model Cane’s gets it. Great chicken fingers, crinkle cut fries and drinks. When it’s busy, it’s a little longer wait, however, worth it. Never disappoints. Update: the amount of people here says it all, good food, great price...
I've been going to Raising Cane's Chicken Fingers for the past 7 years and it is still a valid good place to pay food from. I mostly like their iconic box combo as its price is worth it for the way the meal fills my stomach. Anyways I highly recommend anyone to order at this fast food restaurant based on their excellent services.
A very friendly establishment. Chicken strips are definitely very tender and moist, but I didn’t enjoy them as much as I’d been told I would. Those seated around me obviously did though. I over head the following on my visit: “I just can’t get enough!” “They really are the best!” And my fav: “How am I only eating these now?! I’ll never eat anywhere else again!” So I guess they’re just not my thing.
So we pay $100 for chicken fingers and we pick up and zero canes sauce. I call and talk to a manager and she wants me to drive 20 minutes from south Fort Collins to get comp two canes sauces and then it would be 20 minutes back to my house, that’s 40-60 minutes round trip. I ask for free fingers to drive back down and she says absolutely not. I tell her I will leave bad Yelp review and she says go ahead we don't care. I love canes, but come on I own a very large company in northern Colorado and would never treat my customers like this. If my company made a mistake I would take care of the customers 100%. Your more then welcome to contact me in regards to this terrible customer service. After reading other reviews, it seems like this manager is the major problem with the customer service. Upper management better realize losing customers affects your bottom line and with this type of service, you have definitely already started losing customers from this type of service.
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