I had a great stay at Residence in by Marriott Fort Collins. The rooms were clean, spacious, and well appointed. the location was convenient and relatively quiet. If I had to complain about anything, the AC was either always on or always off. It was difficult to set it anywhere in between. We had a family emergency and had to leave a day early. They were very accommodating about canceling the last day for us. I would definitely come back.
Jake S
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June 30, 2023
Stayed here for a four night family trip. I was very happy with the location. It takes a few minutes to get into old town, but the area has every amenity. The room was well equipped with a stove, dishwasher, and ice maker. I was also surprised how quiet it was since we saw quite a few other families staying. The breakfasts were great, and staff were all very friendly and helpful.
They have an indoor pool, a basketball court, small business center, and a large seating area off of the lobby. My kids enjoyed watching the geese and ducks in the big pond behind the property. Great place for a longer stay.
Guy Mason
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September 21, 2023
Great experience, the best I've had for a business trip hotel. Will soon have a renovation, which is needed as furnishings are outdated and there is currently no way to charge an electric vehicle within walking distance.
Phenomenal breakfasts
Joshua Nathan
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July 12, 2023
07/12 - UPDATED review to add one star after speaking with the general manager of the hotel. She was very courteous and I can tell she genuinely cares about guest experience -- and that helps.
The manager noted that guests may turn on the ice maker in their room's refrigerator. This was not indicated in the room information, and had we known this we wouldn't have minded the lack of an ice machine.
The manager was unaware that the Internet was unreliable both the night and morning we spent in our room, and suggested that other guests had not complained. Use at your own risk.
The manager also noted that the property is due to be renovated, and will be a lot better by spring 2024. I may return at that point to check it out.
--
I really wanted to like this hotel. Got a room at a very good price, and it's also nice to have free parking. But sadly, too many gotchas. This is not a good Residence Inn.
GOOD:
* Very affordable room rate
* Free parking
* Rooms and common areas are very clean
* Very good room air conditioning
BAD:
* This is the first and only Marriott (of the very many I've stayed in) that did not honor my room request to not be on the ground floor. As a Bonvoy Platinum tier member, I don't necessarily expect an automatic upgrade but a basic choice of room would be nice
* No ice machines for guests. That's just wrong.
* Internet went out last night and no one at the front desk would pick up the phone after repeated attempts. (At the time of this writing the next morning the Internet is still very spotty.) This is very bad for a business hotel.
* The lock on our room door was very sticky, and we practically had to brute force our way in and out.
* Bathroom appears to have an exhaust fan, but there is no way to turn it on. This is most likely a violation of Colorado Statutes. (And speaking of the bathroom: they had the thinnest, most uncomfortable toilet paper I've ever experienced. I'm embarrassed for them.)
* Breakfast was meh, even by the declining post-COVID Marriott standards.
Tom Polak
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May 21, 2023
This hotel is old and hasn't been updated. The staff is great, but the rooms have a lot of deferred maintenance items. For example, no grout existed in the tile of either bathroom because it has all chipped out. The threshold for the carpet and fireplace was held down with drywall screws. Having said that, they keep everything clean. It is just outdated. The mattresses were not comfortable at all either, but that can happen at any brand.
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I had a great stay at Residence in by Marriott Fort Collins. The rooms were clean, spacious, and well appointed. the location was convenient and relatively quiet. If I had to complain about anything, the AC was either always on or always off. It was difficult to set it anywhere in between. We had a family emergency and had to leave a day early. They were very accommodating about canceling the last day for us. I would definitely come back.
Stayed here for a four night family trip. I was very happy with the location. It takes a few minutes to get into old town, but the area has every amenity. The room was well equipped with a stove, dishwasher, and ice maker. I was also surprised how quiet it was since we saw quite a few other families staying. The breakfasts were great, and staff were all very friendly and helpful. They have an indoor pool, a basketball court, small business center, and a large seating area off of the lobby. My kids enjoyed watching the geese and ducks in the big pond behind the property. Great place for a longer stay.
Great experience, the best I've had for a business trip hotel. Will soon have a renovation, which is needed as furnishings are outdated and there is currently no way to charge an electric vehicle within walking distance. Phenomenal breakfasts
07/12 - UPDATED review to add one star after speaking with the general manager of the hotel. She was very courteous and I can tell she genuinely cares about guest experience -- and that helps. The manager noted that guests may turn on the ice maker in their room's refrigerator. This was not indicated in the room information, and had we known this we wouldn't have minded the lack of an ice machine. The manager was unaware that the Internet was unreliable both the night and morning we spent in our room, and suggested that other guests had not complained. Use at your own risk. The manager also noted that the property is due to be renovated, and will be a lot better by spring 2024. I may return at that point to check it out. -- I really wanted to like this hotel. Got a room at a very good price, and it's also nice to have free parking. But sadly, too many gotchas. This is not a good Residence Inn. GOOD: * Very affordable room rate * Free parking * Rooms and common areas are very clean * Very good room air conditioning BAD: * This is the first and only Marriott (of the very many I've stayed in) that did not honor my room request to not be on the ground floor. As a Bonvoy Platinum tier member, I don't necessarily expect an automatic upgrade but a basic choice of room would be nice * No ice machines for guests. That's just wrong. * Internet went out last night and no one at the front desk would pick up the phone after repeated attempts. (At the time of this writing the next morning the Internet is still very spotty.) This is very bad for a business hotel. * The lock on our room door was very sticky, and we practically had to brute force our way in and out. * Bathroom appears to have an exhaust fan, but there is no way to turn it on. This is most likely a violation of Colorado Statutes. (And speaking of the bathroom: they had the thinnest, most uncomfortable toilet paper I've ever experienced. I'm embarrassed for them.) * Breakfast was meh, even by the declining post-COVID Marriott standards.
This hotel is old and hasn't been updated. The staff is great, but the rooms have a lot of deferred maintenance items. For example, no grout existed in the tile of either bathroom because it has all chipped out. The threshold for the carpet and fireplace was held down with drywall screws. Having said that, they keep everything clean. It is just outdated. The mattresses were not comfortable at all either, but that can happen at any brand.