A few years ago I left a five star review, unfortunately now I have to change it to a one. Actually, I wish there was a negative star. Customer service has never been so poor in Fort Collins. Since there’s so many other sushi places, I highly recommend you go to somewhere else.
I had never done anything quite like this before so I was a little nervous initially about cooking the meat at the table. My nerves were quickly eclipsed by the friendliness of the staff and eventually expunged by the fun of the experience. The food was amazing and there's plenty of it. If you get one of the dinner combos you will probably be bringing some home. I will absolutely be coming back. Hopefully soon!
I’m not a fan of sushi but I love their spicy tuna tempura roll and frequently get it as a take out. I’d been noticing it looked smaller than what I’d gotten when I ate in the restaurant but perhaps it was my imagination. I went there to eat in with my son (a chef who teaches how to make sushi) last night and we had a strange experience. We ordered this tempura roll and the house tempura appetizer which was shrimp and vegetables. We get a basket of veggies but no shrimp and the waitress says “it’s a surprise what you get”. ?? Mixed veggies, I get it, but it specifically said shrimp, not a surprise. We finally got the shrimp right before we left. Then I ordered a spicy tuna tempura roll to go and it was 2/3, at best, the size we got for dinner and it was the same price. Very disappointed and probably will not return.
I absolutely LOVE this place. They would be 5 stars just based on their food alone. Sadly the servers just don't follow directions or communication is lacking. They ask if you want wasabi and ginger, doesn't matter if you say no you still get it. They'll ask if you want silverware and you still get it if you say no. Making pickup orders over the phone? Don't do it because either it's always busy or they don't answer. Don't get me wrong they are very nice people, it just seems unorganized. I eat from here often but just with the issues I've had depends on if I'm actually able to eat here or I'm forced to go elsewhere.
The food was absolutely amazing! One of the best meals I’ve ever had! With all of the different sauces! I could not recommend a better restaurant! The staff was incredibly friendly and accommodating. Loved every minute of it
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