The Armstrong is a beautiful hotel in a great location. Upon my arrival I was upgraded and allowed an early check-in so I could spend the rest of Christmas Eve with family. Customer service was phenomenal. The only complaint I have is the noise from neighboring rooms. The Armstrong provides ear plugs but this was not enough to drown out private moments from neighboring rooms. This made me uncomfortable as a guest. I’m still giving a 5-star review as The Armstrong team seems to be doing their best to lessen noise in an old building. I was thankful for a comfortable place to stay during the holidays.
This hotel was a delight! Great music in the lounge/lobby, they knew who I was whenever walking through the lobby and opened the doors for me each time, and the decor is to die for. Painted portrait of Napoleon Dynamite in the gallery! Perfect indie/chic hotel that I genuinely enjoyed every minute of my stay. They even have a massage business that shares the basement space that was the icing on my business trip! Cannot recommend enough!
Absolutely love this boutique style hotel! Great location to restaurants and things to do. Hotel itself id amazing, great rooms, great staff and just al around super!
The staff, food and ambiance is amazing! We cannot thank them enough :) The only downside is interacting and working with the events coordinator, Kelly. She is unprofessional, extremely behind on email responses and phone calls. We had to hunt her down (visiting the hotel, calling her number and all other numbers and emails galore) to be able to receive a loose confirmation for our rehearsal dinner. We are extremely frustrated with her as she overcharged and underdelivered. It took months for her to respond to emails.... this one experience was the most difficult to book. We asked for a final invoice, which was not received until AFTER the night of, and overcharged as mentioned. Her manager was able to step in and assist to make things right, though that took until the night of and recapped after (don't worry, Kelly wasn't present to the event). The Armstrong Hotel is absolutely wonderful, the staff and management was perfect. The food outstanding, the service received from Kelly was not. As long as she improves, you will be glad you booked with them... best of luck to you all!
We had a wonderful stay at the Armstrong. We spent two nights here - our room was spacious and comfortable and clean, staff was kind, communicative and super helpful. We rented bikes from the hotel for the day which was fun. (And free!) Would definitely come back!!
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