This Japanese fast food restaurant was really great. It was spotlessly clean and had great indoor and outdoor seating. The menu has such and Poke bowls. They give generous helpings of tuna in the bowl and make their rolls fresh. Salad was super fresh and crisp. Staff are real nice.
Delicious food, and even better customer service. The staff goes above & beyond to ensure their customers have a good experience.
Tastes absolutely amazing with perfect portions especially for those counting macros. They never fail, always consistent. This is my go to place when following a diet. The service is always outstandingly friendly.
My wife and I usually love Tokyo Joes', but our last visit was very substandard. Our order took an unusually long time, and a couple who came in after us got their food faster than we did. Then, they got the ingredients wrong in my order, which wasn't the end of the world, but not ideal either. We noticed the bowls were quite heavy on the rice, and light on the chicken and vegetables, but figured we would just deal with it. Then, my wife had a hair from the kitchen staff in her food that she found about halfway (or less) through her lunch. At this point we were done with the meal and decided to say something. The manager wasn't there, but one of the staff said he was the next in charge. We voice our complaints and he said he could either refund us our money or offer us a free meal the next time. We opted to have the money refunded, but then he said he wasn't able to do the refund because he didn't know how to do it in the system (even though I'd paid with cash). He took my name and number and said a manager would call and get it taken care of, but it's been about two weeks and still no word from anyone at TJ's. We definitely won't be going back to this restaurant.
Be CAREFUL of ordering from this specific restaurant. Ordered their white chicken ramen bowl and it gave me food poisoning! Would not recommend at this point.
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