I went into the store to pick up my order. I was 5 minutes early. They told me it was just a few minutes away. After 10 minutes of waiting I ask again and receive the exact same response. Now 20 minutes has gone by and I ask again, they tell me that they had run out of chicken and needed to cook more (pretty sure its a lie because I know for a FACT it does not take that long to cook fresh chicken in a restaurant like this). Then another 5 minutes of waiting before the order is ready. I try to complain and the staff walks away from me. I would rate 0 stars if I could. They should be embarrassed as a kitchen staff. (I completely understand how bad it can be to work in the restaurant industry, but I wasn't rude, why were they?)
This restaurant has awesome food. I ordered the poké bowl. The prices are decent for the amount of food and the quality of ingredients you get. The staff were friendly. I am not from here, but I would definitely come back again the next time I am in town.
This restaurant is not to be trusted. Twice now I've been served salmon that was obviously well past its prime - it stunk, and the texture was bad. I called the shop to suggest to the manager that they train their cooks how to determine if they should serve a guest fish but never heard back. Well, Tokyo Joe's won't be hearing back from me, either.
Drove down from Wyoming and decided to eat here since there are no Trader Joe's in Wyoming. I don't know wether you have a limited menu due to COVID or if you redid your menu just to do it but the fact you offer no Ramen or Udon soups is infuriating. We would have went anywhere else if I would have known this. I can make rice and chicken at home, I don't need to go someplace and pay an exorbitant price for basic cafeteria food. Plenty of places in town that have phone, ramen or udon I could hve went. Thanks for ruining my hour and a half drive back!
I had the party mix for sushi and pot stickers and it was really good. I didn't wait long and the staff was really nice.
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