Ziggi’s Coffee 
6533 S College Ave, Fort Collins, CO 80525, USA
About Ziggi’s Coffee
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Very friendly staff and quick service. However, drinks are pretty sweet and less strong. I'd encourage getting an extra shot in your lattes if you like the taste of coffee.
You know... I’ve been coming here since they opened up. I live across the street and have stopped here literally every day since. I buy myself coffee and my friends and family, I talk this place up in my own work. Today may have lost my business. Besides the fact that my drink that I get EVERY time, the fireside? Tastes gross. Never had before. It’s nasty today. Then the lady asks me if I need help even though I already ordered them that same girl got rude. Every single time they ask would you like a chocolate covered espresso bean? Not her. She didn’t even hand ME my coffee. She put it instead of in my outreached hand in the counter and walked away. No thank you. Nothing said. So I grab my drink and ASK can I get my espresso bean please? And she goes, “oh, do you want one?” Like I don’t just ask. Mind you I was the only one in line standing outside while the drive through was busy. They clearly just didn’t plan on addressing my order as they had everyone else’s. I’ll be bringing my coffee back for the first time. What a waste of time, I’ve been here half an hour! For coffee! With no one in front of me! I’m highly annoyed! I literally buy coffee almost every gosh darn day from here! And the lady who claimed to be acting manager at the time clearly did not care and was not only making excuses for the girl, she lied blatantly to my face saying she was in back getting yelled at when I could literally see her behind her standing gawking. And she seemed to be more annoyed that I expected the great service I’m used to going here so frequently. Mind you I don’t like to use my free coffee cards. So as long as I’ve been. going here I’ve literally been paying saving the free coffee cards. This is how they do loyal people? Let’s not forget to mention I was the only black man in line. So either it was a bad attitude or... let’s hope it’s not the second... but you cannot speak for other people. All I know is I’ve never been treated poorly like that shopping here and I’m appalled.
Good drinks but they didnt even tell me how much my order was, asked me if i wanted to leave a tip, and then didn’t give me a receipt when i asked. For all i know they could have charged me wrong. Bad customer service. Would have preferred not to tip since i didnt even know the original cost or their tipping options.
Has gone downhill in the past few months. Used to be my favorite place to stop, but now I just go to either Starbucks or dutch bros down the street. The employees are all really sweet and are trying their best, but I can’t understand why they’ve been so understaffed for so long. For a while I kept seeing new and friendly faces, but a lot of familiar and veteran ones are gone. The high turnover is really unusual for this location. These are problems that could only be the result of poor management.
If the girls are working the drinks are perfect service is great very friendly. If the guy is working the drinks are not as good and specific requested ingredients were left out of the order maybe he was new I dont know but he was very friendly non the less.